FAQs

 

Can I have samples of cornices and mouldings?

Yes.  We are able to send samples of most of our Lightweight range.  This applies to cornices, panel mouldings, dado rails and skirting.  We are unable to send samples of flexible mouldings.  Please contact us to request sample.  0141 429-1218 or e-mail us wmboyle@wmboyle.co.uk.  We do not send out samples of our Plaster Range.

Do you have a showroom?

Yes.  We are based at 52-58 Darnley Street, Pollokshields, Glasgow and our showroom has many items on display.  Here you are welcome to view both our Lightweight and Plaster Ranges of covings, cornices, ceiling roses, mouldings and columns as well as a wide range of fireplaces. 

We have created tastefully decorated room settings to allow you to visualise your chosen products in place.  We have over 100 cornices on display as well as over 100 ceiling roses and mouldings to choose from.  We also have over 50 fireplaces on display as well as many more in our large selection of catalogues.  We have a wallpaper section containing many of the latest pattern books for you to browse through.  You can also view our selection of mirrors and fireplace accessories. 

 We are sure that you will find what you are looking for with a visit to our showroom.  We are open Mon - Sat and occasionally Sunday (Please call in advance as Sunday is Seasonal opening.)    

When will my order be delivered?

Many of the Lightweight mouldings are held in stock and can be delivered within 2 working days.  If we receive your order before 12pm we will endeavour to have it sent to you for next working day by a national courier.  Flexible mouldings and non stock items can take up to two weeks for delivery.  Radiator covers are delivered within 5-7 working days.   We will notify you, via e-mail, of delivery time upon receiving order.  Please contact us prior to ordering if you wish to check stock or delivery times.  We cannot specify a time for delivery due to the nature of courier deliveries.  Courier delivery times are between 8am and 6pm and will require a signature.  See Ordering and Delivery for full details. 

If you require delivery on a specific date, please e-mail us immediately after you have placed your order and we will do our best to deliver on that date.

Do you have a brochure which could be sent to me?

Yes.  We have different brochures for our various products ie Lightweight Range, Plaster Range, Radiator Covers and Fireplaces.   Please note that we do not have just one Fireplace brochure so please specify what type of fireplace you are interested in and we will select the most suitable brochures to send.  Please e-mail us at wmboyle@wmboyle.co.uk and specify which products you would like a brochure on.

What are your Lightweight mouldings made from?

All our Lightweight cornices and mouldings are made from the highest quality polymers.   The Decor and Myline ranges are made from high quality Purotouch.  They are manufactured in metal moulds to give perfect definition and finish.  The Axxent range is made from Duropolymer which has an especially hard and smooth finish at an attractive price.  Both ranges are light, almost unbreakable and extremely easy to fit.

How do I install the Lightweight cornices and mouldings?

The Lightweight range has been designed to suit both the building industry and the D.I.Y. market as it is very easy to install.  We have provided instructions for correct installation of covings, ceiling roses, mouldings and columns.  Please download instructions in the Installation section.  Here you will find instructions on cutting, mitring and fixing.  We supply a full range of adhesives and mitre boxes to suit installation requirements.  Always use the Decofix adhesive range when fixing Lightweight products as it is a stipulation of the product guarantee.

How much adhesive will I need?

Decofix Pro 310ml cartridge: 7-8 metres of cornice or moulding.   Decofix Pro 2.7 litre tub: 48 metres of cornice or moulding.

**PLEASE NOTE - Decofix Pro is not suitable for use in rooms which have been plastered in the last 6 months.  Please order Decofix Hydro adhesive as a suitable alternative.**

Decofix 2 in 1 310ml cartridge: 7-8 metres of cornice or moulding.

Decofix Hydro 290ml cartridge: 7-8 metres of cornice or moulding.

Decofix Extra 310ml cartridge: 150 metres of cornice or moulding.  Decofix Extra 80ml tube: 40 metres of cornice or moulding.  (Joints only.)

Can I buy Plaster cornices and mouldings online?

No.  Due to the nature of the product, we are unable to deliver plaster cornices and mouldings using nationwide carriers.  We keep a large stock in our Glasgow showroom from which customers can uplift their orders.  Alternatively, we can arrange a local carrier service to Glasgow, Edinburgh, Stirling, Ayrshire and other parts of Scotland.   Please contact showroom for details. 

Can I buy Fireplaces online?

No.  We do not sell or endorse the sale of fireplaces on the internet.  The Internet is ideal for purchasing many types of products and services, however the Fireplace Industry is a highly specialised environment where choosing the correct product is not down to lifestyle choice alone. There are major issues to take into account such as chimney type, health and safety, correct installation, guarantees and professional after sales service. 

We have dealt with many potential internet customers in the past few years, who have eventually bought their fireplace from us.  We have over 50 fireplaces on display in our showroom which means that you can see what you are getting before you buy, something that you just can't do when buying through the Internet.  You will also benefit from our product knowledge and many years of experience in the Fireplace Industry.  We can help you organise a chimney engineer and also an experienced Gas Safe registered fireplace installer.  We can also organise a free survey of your fireplace to check that what you have selected is suitable for your property. 

 We do not offer an installation service for people who have purchased their fireplace from an online shop.