FAQ

Yes. We are able to send samples of most of our Lightweight range. This applies to covings, cornices, uplighting covings, ceiling roses, panel mouldings, dado rails and skirting boards. We are happy to send out up to 3 samples free of charge. We are unable to send samples of flexible mouldings. Please get in touch with us to request samples at 0141 429-1218 or e-mail us at sales@wmboyle.co.uk. We do not send out samples of our Plaster Range.

Yes. We are based at 52-58 Darnley Street, Pollokshields, Glasgow and we have many items on display. Here you are welcome to view both our Lightweight and Plaster Ranges of covings, cornices, ceiling roses, mouldings and columns as well as a wide range of fireplaces and stoves.  We also have a large display of our cast-iron radiators.

We have created tastefully decorated room settings to allow you to visualise your chosen products in place. We have over 100 cornices on display as well as over 100 ceiling roses and mouldings to choose from. We also have over 50 fireplaces on display as well as many more in our large selection of catalogues. We are constantly building our stove displays and at last count, we have over 25 multi-fuel, gas and electric stoves in the showroom. We are always expanding our cast-iron radiator displays and have all the designs as well as most of the finishes available. This will let you see the colours and sizes before you order. our showroom also has a wide selection of mirrors as well as log baskets, companion sets and many other fireplace accessories.

We are sure that you will find what you are looking for with a visit to our showroom.  New opening hours.

Most of the Orac Lightweight range is held in stock and can be delivered within 3-5 working days. Flexible mouldings and non stock items can take up to 10-14 days for delivery. Our website is not stock managed so please contact us prior to ordering if you wish to check stock or delivery times.  Once your order has been dispatched, you will receive notification with your tracking details.  We cannot specify a time for delivery due to the nature of courier deliveries and we cannot guarantee delivery dates. Courier delivery times are between 8am and 6pm and will require a signature.  See Ordering and Delivery for full details.

Please call our showroom for delivery times on our plaster cornice and mouldings range, cast-iron radiators, fireplaces and stoves.

We have links available to our different brochures for our various products including our Lightweight Range, Plaster Range, Cast Iron Radiators, Fireplaces and stoves. Please note that we do not have just one fireplace and stove brochure so please specify what type of fireplace you are interested in and we will select the most suitable brochures to send. Please e-mail us at sales@wmboyle.co.uk and specify which products you would like a brochure on.

All our Lightweight cornices and mouldings are made from the highest quality polyurethane. The Decor cornices and mouldings range are made from high-quality Purotouch. They are manufactured in metal moulds to give perfect definition and finish. The Axxent Lightweight Covings range is made from Duropolymer which has an especially hard and smooth finish at an attractive price. Both of these ranges are light, almost unbreakable and extremely easy to fit.  The Basixx range is made from our cost-effective polystyrene which is slightly softer but looks so effective when installed.

The Lightweight range has been designed to suit both the building industry and the D.I.Y. market as it is very easy to install. We have provided instructions for the correct installation of covings, ceiling roses, mouldings, columns and more.  Please download the instructions in the Installation section. Here you will find instructions on cutting, mitring and fixing. We supply a full range of adhesives and mitre boxes to suit installation requirements. Always use the Decofix adhesive range when fixing Lightweight products as it is a stipulation of the product guarantee.

Decofix Pro 310ml cartridge: Covers up to 7-8 metres of cornice, moulding or skirting. 2-3 Ceiling roses.

Decofix Pro 4.2 litre tub: Covers up to 70 metres of cornice, skirting or moulding.

**PLEASE NOTE – Decofix Pro is not suitable for use in bathrooms, kitchens or rooms which have been plastered in the last 6 months. Please order Decofix Hydro adhesive as a suitable alternative.**

Decofix Hydro 290ml cartridge: Covers up to 7-8 metres of cornice or moulding. 2-3 Ceiling roses.

Decofix Extra 310ml cartridge (Joints only):  Covers up to 150 metres of cornice, skirting or mouldings.

Decofix Extra 80ml tube (Joints only): Covers up to 40 metres of cornice or moulding.

No. Due to the nature of the product, we are unable to deliver plaster cornices and mouldings using the normal nationwide carriers. We keep a large stock in our Glasgow showroom from which customers can uplift their orders. Alternatively, we can arrange a local carrier service to Glasgow, Edinburgh, Stirling, Ayrshire and other parts of Scotland. Please contact the showroom for delivery costs.

No. We do not sell or endorse the sale of fireplaces or stoves on the internet. The Internet is ideal for purchasing many types of products and services, however, the Fireplace Industry is a highly specialised environment where choosing the correct product is not down to lifestyle choice alone. There are major issues to take into account, such as chimney type, health and safety, correct installation, guarantees and professional after-sales service.

We have dealt with many potential internet customers in the past few years, who have eventually bought their fireplaces from us. We have over 50 fireplaces and over 25 stoves on display in our showroom which means that you can see what you are getting before you buy, something that you just can’t do when buying through the Internet. You will also benefit from our product knowledge and many years of experience in the Fireplace Industry. We can help you organise a chimney engineer and also an experienced Gas Safe registered fireplace installer or solid fuel Hetas installer. We can also organise a survey of your fireplace to check that what you have selected is suitable for your property.

We do not offer an installation service for people who have purchased their fireplaces from an online shop.